Shipping policy
**Shipping Policy**
**Processing Time:**
Orders are typically processed within 1-2 business days from the time of purchase. During peak seasons or promotions, processing times may be slightly extended. You will receive a confirmation email with tracking information once your order is shipped.
**Shipping Methods:**
We offer a variety of shipping options to cater to your needs. The available options and estimated delivery times will be displayed during checkout. Please note that delivery times may vary based on your location and chosen shipping method.
**Shipping Fees:**
Shipping fees are calculated based on your order's total weight, dimensions, and destination. The shipping cost will be displayed during the checkout process before you finalize your order.
**Domestic Shipping:**
For orders within United States, we provide both standard and expedited shipping options. Standard shipping typically takes 3-4 days, while expedited shipping takes 1-2 days for delivery.
**International Shipping:**
We offer international shipping to various destinations. Shipping times for international orders may vary depending on the destination and chosen shipping method. Please note that any customs duties, taxes, or import fees imposed by the recipient's country are the responsibility of the customer.
**Order Tracking:**
Once your order is shipped, you will receive an email containing a tracking number. You can use this number to track the progress of your shipment on our website or through the courier's tracking system.
**Undeliverable Packages:**
If a package is returned to us as undeliverable due to incorrect address information provided by the customer or other reasons, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
**Lost or Damaged Packages:**
While we take utmost care in packaging and handling your orders, we are not responsible for any lost or damaged packages during transit. If you encounter any issues with the delivery of your package, please contact the courier service directly with your tracking number.
Please feel free to reach out to our customer support team at support@divotcaddies.com if you have any further questions or concerns regarding shipping. Your satisfaction is our top priority, and we are here to assist you every step of the way.
**Processing Time:**
Orders are typically processed within 1-2 business days from the time of purchase. During peak seasons or promotions, processing times may be slightly extended. You will receive a confirmation email with tracking information once your order is shipped.
**Shipping Methods:**
We offer a variety of shipping options to cater to your needs. The available options and estimated delivery times will be displayed during checkout. Please note that delivery times may vary based on your location and chosen shipping method.
**Shipping Fees:**
Shipping fees are calculated based on your order's total weight, dimensions, and destination. The shipping cost will be displayed during the checkout process before you finalize your order.
**Domestic Shipping:**
For orders within United States, we provide both standard and expedited shipping options. Standard shipping typically takes 3-4 days, while expedited shipping takes 1-2 days for delivery.
**International Shipping:**
We offer international shipping to various destinations. Shipping times for international orders may vary depending on the destination and chosen shipping method. Please note that any customs duties, taxes, or import fees imposed by the recipient's country are the responsibility of the customer.
**Order Tracking:**
Once your order is shipped, you will receive an email containing a tracking number. You can use this number to track the progress of your shipment on our website or through the courier's tracking system.
**Undeliverable Packages:**
If a package is returned to us as undeliverable due to incorrect address information provided by the customer or other reasons, we will contact you to arrange for re-shipment. Additional shipping charges may apply.
**Lost or Damaged Packages:**
While we take utmost care in packaging and handling your orders, we are not responsible for any lost or damaged packages during transit. If you encounter any issues with the delivery of your package, please contact the courier service directly with your tracking number.
Please feel free to reach out to our customer support team at support@divotcaddies.com if you have any further questions or concerns regarding shipping. Your satisfaction is our top priority, and we are here to assist you every step of the way.